Welcome to Trustify Store’s Frequently Asked Questions page. Here are answers to some of the most common questions we receive from our customers:
What payment methods do you accept?
We accept payment by credit card, debit card, and Payment on delivery. We use industry-standard encryption technologies to secure your payment information.
Do you ship internationally?
Yes, we ship our products to customers in Nigeria and other countries specified on our website. We provide estimated shipping times on our website, but we cannot guarantee that your order will be delivered within a specific timeframe. We are not responsible for any customs or import duties that may be charged on international orders.
How long does it take to receive my order?
We provide estimated shipping times on our website, but delivery times may vary depending on your location and other factors beyond our control. Within 24 to 48 hours of your order confirmation. We strive to deliver all orders as quickly as possible and will provide you with tracking information once your order has been shipped.
What is your return policy?
We accept returns for products that are defective or damaged upon receipt. You must contact us within three days of receiving your order to request a return. To be eligible for a return, the product must be in its original packaging and in the same condition that you received it.
Do you offer refunds?
We do not offer refunds for returned products. Instead, we will replace the defective or damaged product with a new one at no additional cost to you.
What should I do if I have a problem with my order?
If you have any problems with your order, please contact our customer support team at email@example.com. We strive to respond to all inquiries within 24 hours and will do our best to resolve any issues as quickly as possible.
How do I track my order?
Once your order has been shipped, we will provide you with tracking information via email or SMS and also on this website via the order tracking page. You can use this information to track the status of your order and estimated delivery time.
How can I contact you?
Thank you for choosing Trustify Store. We appreciate your business!